Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Expedited 2-day and overnight options are also available at checkout.
What is your return policy for clothing?
We accept returns for unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, intimate apparel cannot be returned.
How do I know which size to order?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.